Tata Motors launches ‘Customer Care Mahotsav’ nationwide to enhance commercial vehicle services

Tata Motors, India’s leading commercial vehicle manufacturer, has launched the 2024 edition of its ‘Customer Care Mahotsav.’ This initiative, running from October 23 to December 24, aims to provide comprehensive after-sales services across 2,500 authorized service outlets nationwide. The program offers extensive vehicle check-ups, driver training, and a range of value-added services under Tata’s Sampoorna Seva 2.0 initiative.

The ‘Customer Care Mahotsav’ seeks to strengthen Tata’s relationship with its stakeholders. Fleet owners and drivers will benefit from tailored maintenance services and training on safe and fuel-efficient driving practices, ensuring smoother operations and lower costs. Mr. Girish Wagh, Executive Director of Tata Motors, said, “This Mahotsav reflects our commitment to delivering top-notch service and value to our customers, enhancing their business potential.”

In Siliguri, where commercial transport plays a vital role in regional trade, Tata Motors’ initiative is expected to enhance fleet management efficiency significantly. With access to value-added services and Fleet Edge technology, local operators in Siliguri can optimize their vehicle uptime, reducing operational costs and boosting business performance.