The Calcutta Municipal Corporation has resumed issuing birth and death certificates, a service that was suspended during the lockdown, but the promised service to accept applications online is yet to roll out.
In the absence of an online facility to submit applications, many people are not being able to apply for certificates out of fear that they might be infected by the coronavirus in the crowded offices of the civic body.
Civic officials, too, are fearing the same following the easing of the lockdown norms.
Before the lockdown was imposed, the Calcutta Municipal Corporation (CMC) used to accept only 100 applications for birth certificate and as many for death certificate at its headquarters on SN Banerjee Road every day.
