SAP and IBM announced that IBM Watson® technology will be embedded into SAP® solutions to provide new AI-driven insights and automation to help accelerate innovation and create more efficient and effective user experiences across the SAP solution portfolio.
SAP will use IBM Watson capabilities to power its digital assistant in SAP Start, which provides a unified entry point for cloud solutions from SAP and SAP S/4HANA® Cloud. New AI capabilities in SAP Start will help users boost productivity with natural language capabilities and predictive insights, built on IBM’s trust and transparency and data privacy principles. SAP Start is extending digital assistant capabilities across SAP solutions to help answer diverse questions for managers and employees. AI and machine learning will be used to extract information from a variety of data sources and answer user questions across lines of business.
IBM technology currently available in the Trip It mobile app from SAP Concur is helping 13 million users’ access AI-derived weather insights to make more sustainable travel choices before and during their trips. Christian Klein, CEO and Member of the Executive Board of SAP SE said “This milestone collaboration with IBM aims to provide SAP customers a better user experience, faster decision-making and greater insights to help transform their business processes”.
