There are over 50,000 Kiranas across the country joining hands with Flipkart to deliver millions of shipments across the country. Among them are thousands of small retailers from Assam who have joined Flipkart’s Kirana program. They will play a crucial role in the upcoming Big Billion Days in safely serving shipments to lakhs of Flipkart consumers, who are gearing up for the festive season.
As part of the thousands of kiranas across the country joining Flipkart’s Kirana program ahead of the festive season and Big Billion Days, they will play a crucial role in providing a fast and personalised e-commerce experience to millions of consumers in Eastern India. The Kirana program has transformed the lives of thousands of kiranas from Assam and across India, who are now able to supplement their income and also upskill themselves in handling customers in a safe and sanitised manner.
Moinuddin Ahmed is a 28 year old youngman from Ghilaguri village in Assam. Amid the nationwide lockdown, he has joined Flipkart’s kirana program in March. Moinuddin’s father’s kirana store had to bear the impact of the lockdown, so Flipkart’s kirana program emerged as the main financial support for his family. Hopeful about the festive season and Big Billion Days, Moinuddin said, during this time, people prefer to order online rather than stepping out to markets. He hopes to receive more parcels and make more deliveries so that he can help customers to have timely and safe delivery of their products. He expects to earn additional income during this time.
The local grocery store owned by Moinuddin’s father has also turned into a mini-warehouse where Moinuddin receives packages and plans the daily deliveries. Several customers visit the store to pick up their Flipkart orders from his store. Safety and hygiene have been Moinuddin’s top priority. He gives credit to Flipkart for training around personal safety and that of customers during the delivery process. In the six months that Moinuddin has been working as a delivery partner with Flipkart, he has become a familiar face to the customers in the villages where he delivers regularly. For updates on their packages, the people of Amgury Ghat, Naali, Ronghor Charli, Hatukuhk, Amguri Gao, Meteka and Dhuliayapar now reach Moinuddin’s number directly.
